How I can help

Help with everyday
Apple technology.

A new device, a forgotten password, or a question you’ve been meaning to ask. We’ll work through it together, one step at a time.

Your devices. Your pace.

iPhone · iPad · Mac
Apple Watch

Personal help for adults 55+, at your home or another convenient location.

Start with a free phone consultation

Get to know
your devices.

Let’s get your Apple device set up in a way that makes sense to you. If something has stopped working, we can look at it together.

  • Set up and personalize an iPhone, iPad, Mac, or Apple Watch.
  • Move photos, contacts, and other information to a new device.
  • Install software updates and troubleshoot everyday problems.
  • Help your Apple devices work together.

Keep your
people close.

Technology can make it easier to share an ordinary moment with someone you love. We can practice until the steps feel familiar.

  • Set up FaceTime and practice making video calls.
  • Send texts, share photos, and find messages again.
  • Set up email and organize your inbox.
  • Keep your contacts organized and easy to find.

Build safer
everyday habits.

We’ll talk through the settings and habits that can help you feel more comfortable using your devices and accounts.

  • Learn to recognize suspicious emails, texts, and calls.
  • Organize passwords and review privacy settings.
  • Block unwanted calls and messages.
  • Set up emergency contacts, Medical ID, and Apple Watch fall detection.

Get comfortable
with online healthcare.

I can help with the technology involved in keeping in touch with your healthcare team, so you know where to find what you need.

  • Access your online healthcare and find lab results.
  • Use online appointment and prescription refill tools.
  • Find secure messages and send a question to your doctor.
  • Prepare your device for a video appointment or download medical forms.

Look after
photos & files.

Your photos and personal information matter. We’ll look at where they’re stored and help you understand your backup settings.

  • Understand iCloud and the storage you’re using.
  • Set up photo and device backups.
  • Keep photos and contacts available across your devices.
  • Work through password recovery and account access steps.

Small changes.
A little more ease.

We can adjust your device to make everyday tasks easier to see, hear, and do. You’ll get time to try the changes and see what feels right.

  • Make text larger and adjust display contrast or brightness.
  • Try dictation and voice controls.
  • Pair compatible hearing aids or AirPods with your iPhone.
  • Explore AssistiveTouch and other accessibility settings.

Simple, straightforward pricing

A helping hand.
A clear hourly rate.

Let’s start with a conversation

Free 20-minute
phone consultation

Tell me what you need help with.
There’s no commitment to book.

Your first visit

$75 for the first hour

Then $37.50 per additional half-hour.

Additional time is $75/hour, billed in 30-minute increments.

Follow-up visits

$65 per hour

One-hour minimum for in-home visits.

Additional time is billed in 30-minute increments, at $32.50 per half-hour.

Patient guidance and personalized written notes are included with every visit.

Pay at the end of your visit. Cash and checks welcome. Gift certificates are also available.

Good to know

A few questions
you might have.

What if I don’t know what to ask for?

That’s a good reason to start with a conversation. Describe what you’re trying to do, or what you’re seeing on the screen. You don’t need any technical vocabulary.

Where will we meet?

Home visits are available, and we can also choose another convenient location when appropriate. We’ll discuss what works for both of us before arranging a visit.

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What happens if we need more time?

We’ll talk about it together before continuing. Additional time is $37.50 per half-hour for your first visit and $32.50 per half-hour for returning customers. You can decide how you’d like to proceed.

Can I buy help for a family member?

Gift certificates are available. Give me a call and we can talk about a gift for your parent, grandparent, or another person you care about.

A conversation comes first

Let’s start with your questions.

Your first 20-minute phone consultation is free. Tell me what you’d like help with, and we’ll talk it through.

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