What I Do

Services

Patient, friendly, in-home Apple device help. At your pace, every visit.

📍 I come to your home 🐢 Always at your pace 💙 Supporting your needs 🚫 No tech jargon

What I Can Help You With

Service 01

Apple Device Support

I help with all your Apple devices. Whether you have a new iPhone or something has stopped working, I'll make sure you feel comfortable using it.

  • iPhone, iPad, Mac, and Apple Watch setup
  • New device setup and personalization
  • Software updates and troubleshooting
  • Transferring data from old devices
  • Syncing devices together
Service 02

Stay Connected

Stay in touch with the people you love. I'll help you set up FaceTime, manage texts and emails, and make video calling easy and enjoyable.

  • FaceTime setup and support
  • Texting, photos, and sharing
  • Contact organization
  • Email setup and organization
  • Video calling with family and friends
Service 03

Safety & Security

I'll help you feel safe and protected online. From recognizing scams to organizing passwords, your devices and accounts will be secure.

  • Scam awareness and prevention
  • Password organization and management
  • Privacy settings and security checks
  • Blocking spam calls and unwanted messages
  • Setting up emergency contacts and Medical ID
  • Apple Watch fall detection setup
Service 04

Healthcare Tech Help

Navigating your medical portal can feel overwhelming. I'll help you log in, find what you need, and feel confident managing your healthcare online.

  • Medical portal login & navigation
  • Viewing lab results
  • Scheduling appointments online
  • Prescription refills
  • Secure messaging with your doctor
  • Video appointments setup
  • Specialist referrals
  • Downloading medical forms
Service 05

iCloud & Backup Support

Your photos and information are precious. I'll make sure everything is backed up safely and that you understand how your iCloud storage works.

  • iCloud setup and understanding storage
  • Photo backup and device backup
  • Recovering passwords and account access
  • Making sure important information is safely stored
Service 06

Accessibility & Ease of Use

Your device should work for you, not the other way around. I'll adjust the settings so everything is easier to see, hear, and use every day.

  • Larger text and display zoom
  • Bold text and high contrast settings
  • Voice control and dictation setup
  • Pairing hearing aids or AirPods with iPhone
  • AssistiveTouch for easier navigation
  • Brightness, night mode, and eye comfort settings

Always Included

Every Visit Includes

📝
Written Notes
A reminder sheet written just for you to keep
🐢
Your Pace
No rushing. You lead, I follow.
Questions Welcome
There are no silly questions here, ever
🚫
No Tech Jargon
Plain English, always

Pricing

Visit Packages

Payment is in person at the end of each visit. Cash and check welcome.

$79
Quick Help Visit

Best for one specific problem you'd like solved. Fast, focused, and effective.

  • One focused issue resolved
  • Up to 1 hour
  • Written notes included
Book This Visit
Most Popular
$129
Stay Connected

Extended time for teaching, questions, and going at a comfortable pace.

  • Multiple topics covered
  • Up to 2 hours
  • Teaching & hands-on practice
  • Written notes included
Book This Visit
$169
Peace of Mind

A full device review and setup, perfect for new devices or a complete fresh start.

  • Full device review & setup
  • Up to 3 hours
  • Security & privacy check
  • Written notes included
Book This Visit

Need something custom? Additional time is available at $85/hour. Gift certificates are also available. A thoughtful gift for parents and grandparents.

Ready to get help?

Give Lily a Call

No commitment. Just a friendly conversation about what you need help with.

916-619-9154
Or Fill Out a Request Form →