Privacy Policy

CalmTech Support is a personal technology assistance service run by Lily Barretto, serving adults 60 and older in the greater Sacramento, California area.

This website is located at https://calmtech-support.com/

Questions about this policy? Reach Lily at:

• 📞 (916) 619-9154
• ✉️ info@calmtech-support.com

We only collect information you choose to provide by filling out the contact form on this website. This may include:

• • Your first and last name
• • Your phone number
• • Your email address (optional)
• • The type of Apple device you need help with
• • A description of what you need help with
• • Your general neighborhood or area
• • Your preferred days and times for a visit
• • How you heard about CalmTech Support

We do not collect any payment information through this website. Payments are handled in person at the time of your visit.

The information you submit through the contact form is used only to:

• • Respond to your request and answer your questions
• • Schedule a home visit at a time that works for you
• • Prepare for your visit by understanding what you need help with

Your information is never used for marketing, advertising, or sold to anyone.

When you submit the contact form, your information is securely delivered to Lily's email inbox using a service called Web3Forms (web3forms.com). This is a trusted, GDPR-compliant form delivery service. Web3Forms does not store your information long-term or share it with third parties.

The website is hosted on Netlify (netlify.com), a secure and reliable web hosting platform.

This website does not use advertising cookies or tracking pixels. It does not follow you around the internet.

Basic website analytics may be added in the future (such as Google Analytics) to understand how many people visit the site. If this is added, this policy will be updated to reflect it. Analytics data is anonymous and never linked to your name or contact details.

We do not sell, rent, or share your personal information with any third parties for marketing purposes.

Your information is seen only by Lily Barretto (the owner of CalmTech Support) for the sole purpose of following up on your request and scheduling your visit.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to:

• • Know what personal information we have collected about you
• • Request that we delete your personal information
• • Opt out of the sale of your personal information (we do not sell it)
• • Not be discriminated against for exercising these rights

To make any of these requests, simply contact Lily directly by phone or email.

Have a question about this Privacy Policy or how your information is handled? Please don't hesitate to reach out: